SNOW SCHOOL TRAINING
Preseason Training (Paid & Mandatory)
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Before you start your first day of work, you will be paid to take part in a series of training modules. Included in this are online training segments, classroom style sessions, and on snow training time. The total training time is approximately 30 hours. There is some flexibility in offerings, so you will be sent an email from the Training Team with instructions on how to sign up for all necessary training. This email will be sent by November 1st, so please watch your email inbox the last week of October for an email from wbsbstraining@vailresorts.com. To learn more, click through using the button below.
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Your paid and mandatory training will consist of online modules through the Lift platform, an indoor Snow School Orientation, and a Return Staff Orientation (could be indoor, online or on snow) which will be determined by your supervisor. Watch your newsletters and click through using the button below to see how to sign yourself up for all pre season required training.
Ongoing Training (Paid)
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This is our own internal training that can help you level up your teaching skills. Some of these you need to be recommended by your supervisor and/ or be a returning staff to be able to attend depending on the session.
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Tree Safety Training
Toolboxes
Managing Risk on Snow
Elective Training (Unpaid)
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Elective training is voluntary sessions you can attend to learn something new, practice your skills for your next certificate, and try out new terrain depending on what you're interested in. We have many different kinds for sessions including morning session, women only sessions, level 2, 3, 4 practice sessions, steeps, and park to name a few.
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Preseason Paid Training New and Return Staff
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Preseason Paid Training New and Return Staff γ°οΈ
New Staff Preseason Mandatory Training
If you are new to Whistler Blackcomb you will need to complete the following paid training sessions in order to start work. Sign up here: TBD. You will need to create a new login using the email address that we have on file for you.
NB WBSSU instructors will be assigned training sessions - please look out for an email from WB Snow School.
See the list below for all the training youβll need to complete before your first day of work. Click the drop down menus for further descriptions of each:
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Before anything else, the first set of training you will do is your online new hire training. Online training will be send to you automatically as a series of emails from Vail and a program called Saba/The Lift.
How to access: You can access the trainings directly from your emails or by logging into The Lift - Online Training directly.
NB You will be automatically assigned "Wage & Hour" and "My Schedule - Powered by Legion" - you are NOT required to complete these unless you also have a job in an additional department.
Visa information task β if you are an international hire who has not entered Canada yet, please upload a copy of your letter of entry and the approximate anticipated end date of your visa. This usually depends on your home country and the end date of your insurance.
Background Check Task β this is mandatory to complete if assigned to you.
For international employees who do not have SIN and need to authorize a background check, leave the social security number box blank.
Then, if your country has an equivalent of the social insurance number, you can put this in the National ID box.
If you do not have an equivalent, please put the your passport number in the National ID box.
For more information on what online training modules you will need to complete, and a list of FAQs, please visit: TBD.
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Presented by Employee Experience; this approximately 2.5 hour walking tour and trade show. You will pass key areas in Whistler Village, learn about Whistler and our company as a whole including company policies and our core values then have an opportunity to chat with different departments at new staff Trade Show.
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This is a 2 hour indoor training session to learn how the Whistler Blackcomb Snow School Works. The "nuts and bolts" of safety, guest service, snow school policies, procedures and structure.
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Full day (6 hour) on hill session for new staff to learn about the daily operations, policies and expectations specific to their home pod. Our main priorities in the Snow School are to keep you safe and help you deliver the best possible experience to our guests.
This session usually meets at 8am at your home pod location which is noted when you make your selections and in your confirmation email. Please wear your uniform and helmet, bring your active staff pass and be ready to ski or ride.
We will try to match you up with your supervisor for at least one of the on snow days so you can get to know your team. More details will be sent to you about your specific OST.
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Please complete your OST BEFORE your IST.
Full day (6 hour) on hill session for new staff to learn more about teaching tactics you can use at WB. This includes connecting with guests, understanding the skills framework, managing splits and appropriate terrain.
This session usually meets 8am at your home pod location. Please wear your uniform and helmet, bring your active staff pass and be ready to ski/ride.
We will try to match you up with your supervisor for at least one of the on snow days so you can get to know your team. More details will be sent to you about your specific IST.
Return Staff Preseason Mandatory Training
Welcome back! See the list below to see what training you need to complete at the start of the season
Click the drop-down menus for further descriptions of each session
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Before anything else, the first set of training you will do is your online new hire training. Online training will be send to you automatically as a series of emails from Vail and a program called Saba/The Lift.
How to access: You can access the trainings directly from your emails or by logging into The Lift - Online Training directly.
NB You will be automatically assigned "Wage & Hour" and "My Schedule - Powered by Legion" - you are NOT required to complete these unless you also have a job in an additional department.
Visa information task β if you are an international hire who has not entered Canada yet, please upload a copy of your letter of entry and the approximate anticipated end date of your visa. This usually depends on your home country and the end date of your insurance.
Background Check Task β this is mandatory to complete if assigned to you.
For international employees who do not have SIN and need to authorize a background check, leave the social security number box blank.
Then, if your country has an equivalent of the social insurance number, you can put this in the National ID box.
If you do not have an equivalent, please put the your passport number in the National ID box.
For more information on what online training modules you will need to complete, and a list of FAQs, please visit: TBD.
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2 hour indoor session.
This year, these sessions are pod-specific and are focused on whatβs new this year at Snow School in relation to Safety, Guest Service, Snow School policies and structure as well as in your pods.
They will be held in person at Legends Hotel at Whistler Creekside. The in person sessions will be on first come first served basis by signing up using flaik. (Details on how to use this system and sign up are here). Please be sure to check which SSOR you are signing up for so you donβt end up at one which isnβt for your pod! If your session becomes full, an online recording will be posted here for you to watch and be paid for.
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This usually an on-hill session (but can be off-hill too) with your pod supervisor where you will review any changes to your area, safety procedures, teaching expectations and any pertinent information for your operations.
The RST varies from pod to pod and could be online or in person - indoor or on snow, and usually no more than 4 hours in length. Sign up for this will be through your supervisor or on flaik. (Details on how to use this system and sign up are here).
This year each snow school department will host itβs own Snow School Orientation for Return staff. Click your pod to find out your date(s):
To get paid for your Snow School Orientation - please fill out the following form:
Snow School Orientation 25/26 - Return Staff β Fill out form
If you miss your session, please watch the recording for your department (links will be uploaded after the first event):
Kids Groups (including Club)
Athlete Development Programs/GAP/Club Linc (including Freeride, AMA, AMDP, RDP, MAP & Club Alpine)
Adult Groups
Adult Specialty groups - ExCan, Adaptive, Corporates
Privates