New Staff Information
Welcome to Whistler Blackcomb Snow School! We are SO excited for you to come and join us here in Whistler.
Onboarding Forms
All new hires are in the process of receiving offers. You will receive an email from Olivia at Vail Resorts with your offer of employment. All offer letters through our certified instructor posting will include Level 1 instructor and $20/hr rate of pay. We will adjust job title and rate of pay accordingly when certifications and experience is submitted to WBSSPay at the beginning of season. Please review our compensation plan under 'Pay' menu for more information.
Once you sign you contract and complete the additional form sent from Olivia, your onboarding will be initiated. Onboarding forms will be sent from peopleconnect@vailresorts.com with a link to sign onto epic employee and complete tasks. Please complete the tasks in Epic Employee when assigned to you. You will be assigned tasks to complete initially upon your job offer and then you will be assigned additional tasks to complete upon hiring approximately mid-November.
When you have completed your onboarding and arrive in Whistler in November, you will be able to check-in in person. New instructors must wait until they have completed all tasks and wait until after November 12th for an email from WBSSPay with customer IP number.
Your supervisor will reach out when they have started at the end of the first week in November.
If you have any questions over the summer, please reach out to Lucie, our recruiting admin lbishop@vailresorts.com.
In Person Check-in: Get your pass and uniform
New instructors must wait until they have completed all onboarding on Epic Employee and have received the customer ID number from WBSSPay (scheduled to be sent TBD).
Instructor Pay is linked to your employee pass and therefore it is important that new instructors receive the correct employee pass.
*Important*
During pass pick up please make sure to identify as an instructor and give the customer IP number received from WBSSPay. To reduce wait times at the pass center please come prepared with this information to hand.
Employee Pass Center Location: Employee Pass Center
From December 1st onwards, all first time Employee Pass and Dependent Pass issuance will be facilitated at the Blackcomb Daylodge Guest Services location, at the base of the Blackcomb Gondola between time TDB.
Uniform Pickup Location: The Springs
When: 2 Days before your OST training. You will receive an email with dates to choose from early November.
You must pick up your employee pass before going to collect uniform.
Update Visa and SIN Information
If you are on a work permit you will need to upload a copy of your visa and your SIN to epic employee. Please use 'Update My Personal Information' form - this can also be found using the search bar at the top of your epic employee home page.
SIN numbers are issued by the Canadian Government, and you can receive at a Service Canada office (located in Vancouver and Squamish). There is an outreach office in Whistler sometime in December TBD.
You will have a series of training to complete before you can start your first day of work including online training, Welcome to Winter, a tour, and on snow training.