A reminder that all time-off requests must be submitted via email to the scheduling team and will require manager approval. As you know, July and August are peak operational months, and staffing levels are critical. Absences during this period significantly increase pressure on the rest of the team, from schedulers and supervisors to frontline coaches.

We’ve observed a growing volume of time-off requests over the past few seasons. While we want to support work-life balance where possible, the trend has created challenges to staffing consistency, program delivery, and overall service quality.

To mitigate these issues, we’ll be implementing stricter time-off guidelines effective for the 2026 season. We’re communicating these now to give staff and leadership adequate time to plan and set expectations.

Key points:

• Time off will not be approved during July and August unless there are exceptional, manager-approved circumstances.

• Any request for July/August time off must be discussed directly with a manager — and we encourage staff to initiate these conversations early if needed.

• Staff taking more than 7 days off during these months will automatically be moved to part-time status. This will affect:

  • Eligibility for staff bikes and benefits

  • Ranking in the scheduling system

  • Ability to lead long-format programs (e.g., DFX Club, Evening Programs), due to the priority placed on consistency for our participants.

If any questions come up while I’m away, please connect with Sarah or Nadio for clarification or support.